Hospitality Associate
6 days ago
Delivering Exceptional Guest Experiences
We are seeking a skilled and enthusiastic Hospitality Associate to join our team at DoubleTree by Hilton Stratford-upon-Avon hotel. As a key member of our Food and Beverage team, you will play a vital role in ensuring our guests receive exceptional service and have a memorable stay.
Key Responsibilities:
- Provide outstanding customer service in various Food and Beverage areas, including The Quills restaurant and lounge bar.
- Stay up-to-date with pricing and promotions to offer expert advice to guests and maximise sales.
- Work collaboratively with colleagues to maintain high standards of service and quality.
Requirements:
- Passion for delivering exceptional guest service.
- Strong customer service skills.
- Good time management and organisational skills.
- Ability to work under pressure.
About Us:
DoubleTree by Hilton Stratford-upon-Avon hotel is a 4* hotel with 102 bedrooms, offering a range of amenities, including The Quills restaurant, lounge bar, and leisure facilities. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. We support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
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