Hospitality Associate

6 days ago


StratforduponAvon, Warwickshire, United Kingdom DoubleTree by Hilton Stratford upon Avon Full time

Delivering Exceptional Guest Experiences

We are seeking a skilled and enthusiastic Hospitality Associate to join our team at DoubleTree by Hilton Stratford-upon-Avon hotel. As a key member of our Food and Beverage team, you will play a vital role in ensuring our guests receive exceptional service and have a memorable stay.

Key Responsibilities:

  • Provide outstanding customer service in various Food and Beverage areas, including The Quills restaurant and lounge bar.
  • Stay up-to-date with pricing and promotions to offer expert advice to guests and maximise sales.
  • Work collaboratively with colleagues to maintain high standards of service and quality.

Requirements:

  • Passion for delivering exceptional guest service.
  • Strong customer service skills.
  • Good time management and organisational skills.
  • Ability to work under pressure.

About Us:

DoubleTree by Hilton Stratford-upon-Avon hotel is a 4* hotel with 102 bedrooms, offering a range of amenities, including The Quills restaurant, lounge bar, and leisure facilities. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. We support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.



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