Retail Sales Team Lead Position

2 weeks ago


Birmingham, Birmingham, United Kingdom Trinity Walk Full time

About the Role

Claire's is seeking a highly motivated and experienced Retail Sales Team Lead to join our team at Trinity Walk. As a key member of our leadership team, you will be responsible for driving sales, supporting staff, and maintaining a high level of customer satisfaction.

Responsibilities

  • Leading by example, demonstrating excellent customer service and product knowledge
  • Supporting Store Manager and Assistant Store Manager in achieving sales targets and operational goals
  • Developing and implementing strategies to improve sales and customer engagement
  • Maintaining a clean and organized store environment, adhering to health and safety standards
  • Providing coaching and feedback to sales staff to enhance performance

Requirements

  • 2+ years retail experience, preferably in a supervisory role
  • Excellent leadership and communication skills
  • Proven track record of driving sales growth and improving customer satisfaction
  • Ability to work independently and as part of a team
  • Basic computer skills and proficiency in POS systems

The estimated salary for this role is approximately £25,000 - £32,000 per annum, depending on experience. We offer a competitive benefits package, opportunities for career growth, and a fun and dynamic work environment.



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