Retail Team Lead

2 days ago


Birmingham, Birmingham, United Kingdom Nike (New) Full time

About the Role

We are seeking a highly motivated and organized Retail Team Lead to join our team at Nike (New). As a key member of our retail team, you will be responsible for leading by example and ensuring exceptional customer service is delivered in all areas of the store.

Key Responsibilities:

  • Leverage your passion for fitness and wellness to inspire customers and drive sales growth
  • Lead and manage the day-to-day operations of the store, including visual merchandising, inventory management, and cash handling
  • Develop and maintain strong relationships with customers, colleagues, and community members
  • Drive sales growth through effective product knowledge and upselling/cross-selling techniques

Requirements:

  • At least 18 years old (U.S)
  • 1 year of retail or consumer service experience preferred
  • Flexibility to work nights, weekends, and holidays based on store needs
  • Ability to learn and train on the latest products and technologies

What We Offer:

  • A competitive estimated salary of $40,000 - $60,000 per year
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off
  • Accrued Paid Time Off and Holiday Pay
  • Eligibility for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits


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