Weekend Receptionist
14 hours ago
Weekend Receptionist
About the Role:
We are seeking a highly skilled and enthusiastic Weekend Receptionist to join our team at Audi Lincoln. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to all visitors.
Key Responsibilities:
- Answering and directing telephone calls in a professional and courteous manner.
- Welcoming visitors and ensuring they receive a professional and courteous welcome.
- Utilizing our email and database system to record and distribute messages.
- Caring for and providing refreshments to customers and visitors.
- Monitoring and analyzing switchboard and outgoing calls to provide detailed information on enquiry levels.
Requirements:
- Excellent communication skills with the ability to communicate clearly and unambiguously with customers and colleagues.
- Excellent telephone manner with the ability to quickly build rapport with and inspire confidence in customers.
- Impeccable standard of personal presentation.
- A customer-centric approach with a passion for delivering service above customer expectations.
What We Offer:
- Highly competitive salary dependent on experience.
- A life assurance plan and a company pension subject to T&Cs.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
- Flexible and hybrid working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates.
- Long service reward and Loyalty incentives.
About Us:
At JCT600, we pride ourselves on being a family business with over 75 years of experience. We strive to deliver the best customer experience and provide our colleagues with the best possible opportunities for success. We believe in embracing our differences and creating an inclusive environment where everyone's voice matters.
We are committed to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.
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