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Executive Manager

4 weeks ago

Eastleigh, Hampshire, United Kingdom Hollywood Bowl Full time
Job Description

Hollywood Bowl Group is a leading provider of experiential family entertainment, operating 74 centres across the UK and 13 centres in Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition.

We are seeking a talented and experienced General Manager to join our team and lead one of our busy centres to success. The successful candidate will have a proven track record of delivering outstanding service, exceeding customer expectations, and driving the financial and commercial performance of a business unit.

Key Responsibilities

The key responsibilities of this role include:

  • Driving the financial and commercial performance of a busy centre
  • Creatings a safe, fun, and vibrant environment for customers and team members
  • Delivering outstanding service and exceeding customer expectations
  • Accountable for delivering all areas of your budget and KPIs
  • Coaching, developing, and progressing your team to achieve business objectives
Requirements

To be successful in this role, you will need:

  • Experience as a hands-on General Manager, ideally within the leisure, hospitality, or retail industry
  • Experience managing a budget size of at least £1m
  • A relentless approach to delivering the best operational standards in the industry
  • Evidence of optimising sales and performance of a business unit
  • A passion for people and a proven track record of coaching, developing, and progressing your team