Leisure Attendant
1 month ago
Job Description
The Post in Context
The primary objective of this role is to ensure the safety and well-being of customers within the facility. This involves maintaining constant surveillance, acting promptly and appropriately in emergency situations, and providing basic life support until medical assistance arrives.
This position will be based at Hillbrow Health & Wellbeing, where a partnership between Wave Active and South Downs Health and Care will operate a health and wellbeing hub, combining high-quality sport and leisure facilities with accessible NHS and private community healthcare services.
Person Specification
Profile (Essential)
- Excellent interpersonal skills
- Able to identify potential hazards related to pool conditions
- Tact and diplomacy when dealing with customers who are not adhering to rules
- Ability to remain calm in high-pressure situations
- Excellent observation skills
- Quick reaction in emergency situations
- Customer-focused
- Driven and enthusiastic
- Passion for delivering exceptional service
- Team player
Experience (Essential)
- Similar work environment
Qualifications (Essential)
- NPLQ (Ability to obtain NPLQ on our next available course)
- Interest-free funding may be available if you do not have this qualification
Qualifications (Desirable)
- Knowledge of COSHH regulations
- Coaching qualification
- First aid certificate
Specialist Knowledge (Essential)
- Able to organize leisure sessions in at least one activity
Other (Essential)
- Flexibility to adapt to changing business demands
- Ability to follow Wave Active Limited's policies and procedures
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