Restaurant Operations Manager

1 month ago


Chippenham, United Kingdom Castle Inn Full time
About the Role

We are seeking an experienced and motivated Assistant Restaurant Manager to join our team at Castle Inn. As a key member of our management team, you will be responsible for assisting the Restaurant Manager in the day-to-day operation of the pub, ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Assist the Restaurant Manager in overseeing the overall performance of the restaurant, including service, staffing, and product offerings.
  • Develop and implement strategies to improve sales, profit, and staff development.
  • Recruit, train, and motivate a high-performing team to deliver exceptional customer service.
  • Manage staff performance, including performance management and coaching.
  • Ensure effective rostering of staff to meet business needs.
  • Maintain high standards of quality control, hygiene, and health and safety.
  • Monitor and control stock levels, ordering supplies as needed.
Requirements
  • Proven experience in a food and beverage environment, preferably in a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong problem-solving and analytical skills, with the ability to work under pressure.
  • A positive attitude, with a passion for delivering exceptional customer service.
  • Ability to work flexible hours, including evenings and weekends.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Discounts on food and beverage across all Exclusive properties.
  • Free meals on duty and access to our learning platform.
  • Recognition and rewards scheme, with opportunities for bonuses and promotions.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please apply today.


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