Restaurant Operations Manager
4 weeks ago
Supervisor - KFC - Chippenham
As a Supervisor at KFC, you will be the strong right arm to your restaurant manager and empowered to run the unit like it's yours. Your role will be to deliver KFC's world-famous fried chicken and exceptional service as we transform the UK's rest stop experience.
Key Responsibilities:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the leadership team in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What We Offer:
- 1,000 retention bonus*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
Requirements:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
*Retention bonus payable subject to completion of KFC's Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract
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