Dining Experience Director
6 days ago
Experience the art of delivering exceptional dining experiences at our vibrant Restaurant Hub.
We're redefining the way people enjoy their favorite brands in one unique location, creating an environment where every guest leaves with a lasting impression. As a Front of House Team Leader, you'll be at the forefront of this revolution, ensuring seamless service and exceeding customer expectations.
Your Key Responsibilities:
- Inspire excellence by leading your team to deliver outstanding service and create a warm atmosphere.
- Mentor and train team members, empowering them to grow and provide top-tier service.
- Oversee daily operations, from service flow to customer interaction, guaranteeing a smooth experience.
- Handle customer feedback with professionalism, turning challenges into opportunities for improvement.
- Uphold the standards of our brands, ensuring guests leave with a smile and a reason to return.
- Ensure all health, safety, and legal requirements are met with precision and care.
What We Offer:
- Competitive salary: £35,000 - £40,000 per annum
- Performance-based rewards for hitting targets and delivering exceptional service
- Generous discounts: 50% off at all our brands for you and up to 5 friends—plus more perks
- Career growth opportunities within our diverse group of brands
- Flexible working hours to suit your needs
About Us:
We're The Restaurant Hub, located just off the A350, inside the Sainsbury's Supermarket in Chippenham. Our light and airy meeting place offers comfy booth seating and a wide variety of food and drinks from your favorite restaurants.
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