Luxury Receptionist

2 weeks ago


London, Greater London, United Kingdom The Ritz London Full time
Rivoli Bar & Lounge Receptionist

We are seeking a highly skilled and charismatic individual to join our team at The Ritz London as a Receptionist in the prestigious Rivoli Bar & Lounge.

About The Role

This is an exciting opportunity to provide exceptional customer service, manage reservations, and maintain high standards of luxury hospitality. As a Receptionist, you will be the first point of contact for guests, ensuring their experience is memorable and enjoyable.

Key Responsibilities
  • Provide warm and friendly meeting and greeting services to guests
  • Manage reservations for the Rivoli Bar and handle guest inquiries
  • Maintain up-to-date knowledge of menus, drinks, and spirits
  • Ensure seamless communication with colleagues and guests
Requirements and Qualifications

To succeed in this role, you will need:

  • Luxury hotel or bar experience (essential)
  • Excellent administrative skills
  • Strong product knowledge in drinks and spirits
  • Great command of the English language (spoken and written)
  • A polite and professional attitude towards internal and external guests
Benefits

We offer a competitive salary (£35,000 - £45,000 per annum) within the luxury London Hotel sector, along with:

  • Instant reward and recognition scheme
  • 28 holidays (including bank holidays)
  • Learning and Development opportunities
  • Employee discount scheme for Ritz goods and external providers
  • Free laundry service for tailored uniform
  • Complimentary meals on duty
  • Social events and activities
  • Season ticket loan
  • CODE Hospitality App
  • Wellness treatments: massage, chiropody, and more
  • Pension scheme
  • Employee mental health assistance helpline
  • Employee Introductory Scheme (£600)
  • Training Fund Assistance

In line with UK immigration regulations, all applicants must have the right to live and work in the UK prior to application.



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