Luxury Receptionist
2 weeks ago
We are seeking a highly skilled and charismatic individual to join our team at The Ritz London as a Receptionist in the prestigious Rivoli Bar & Lounge.
About The RoleThis is an exciting opportunity to provide exceptional customer service, manage reservations, and maintain high standards of luxury hospitality. As a Receptionist, you will be the first point of contact for guests, ensuring their experience is memorable and enjoyable.
Key Responsibilities- Provide warm and friendly meeting and greeting services to guests
- Manage reservations for the Rivoli Bar and handle guest inquiries
- Maintain up-to-date knowledge of menus, drinks, and spirits
- Ensure seamless communication with colleagues and guests
To succeed in this role, you will need:
- Luxury hotel or bar experience (essential)
- Excellent administrative skills
- Strong product knowledge in drinks and spirits
- Great command of the English language (spoken and written)
- A polite and professional attitude towards internal and external guests
We offer a competitive salary (£35,000 - £45,000 per annum) within the luxury London Hotel sector, along with:
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning and Development opportunities
- Employee discount scheme for Ritz goods and external providers
- Free laundry service for tailored uniform
- Complimentary meals on duty
- Social events and activities
- Season ticket loan
- CODE Hospitality App
- Wellness treatments: massage, chiropody, and more
- Pension scheme
- Employee mental health assistance helpline
- Employee Introductory Scheme (£600)
- Training Fund Assistance
In line with UK immigration regulations, all applicants must have the right to live and work in the UK prior to application.
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