Service Delivery Director

2 weeks ago


Epsom, Surrey, United Kingdom Mansell Recruitment Group Full time

Mansell Recruitment Group seeks a dedicated Service Delivery Director to drive the success of our service operations.

About the Role

This key position involves leading and directing our service delivery team, with a focus on delivering exceptional results, enhancing customer satisfaction, and contributing to overall business growth.

Key Responsibilities:

  • Oversee the development and implementation of effective service strategies, focusing on performance improvement and customer satisfaction.
  • Lead a team of service engineers, providing guidance, support, and opportunities for growth.
  • Collaborate with the service sales team to drive revenue growth and deliver exceptional customer experiences.
  • Develop and maintain strong relationships with customers, addressing concerns and providing solutions.
  • Ensure compliance with health and safety regulations, maintaining a safe working environment.

Requirements

Suitable candidates will hold qualifications in engineering, possess leadership experience, and demonstrate excellent communication skills. A full UK driving license is also necessary.

Our Offering

We provide a competitive salary of up to £60,000 per annum, along with benefits including bonus and company vehicle.

Personal Growth and Development

Mansell Recruitment Group offers opportunities for professional growth and personal development, empowering you to shape your career and achieve your aspirations.

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