Leasehold Services Director

2 days ago


Epsom, Surrey, United Kingdom Town and Country Housing Full time
About the Opportunity

We are seeking an experienced Leasehold Services Director to lead our housing management service in Kent, Sussex, and Surrey. As a key member of our team, you will be responsible for developing and implementing leasehold policy and procedures, ensuring compliance with relevant legislation, and providing exceptional customer service.

This role requires a strong understanding of leasehold property issues, including RTA, RTB, shared ownership, and private freeholders. You will work closely with other departments to ensure effective communication and collaboration.

Key responsibilities include:

  • Leading the development and implementation of TCH's leasehold policy and procedures
  • Maintaining up-to-date knowledge of best practice and relevant legislation
  • Working with other departments to ensure effective communication and collaboration

Requirements:

  • Experience of managing leasehold or shared ownership housing
  • Demonstrable achievements in improving services for customers and motivating others to deliver excellent services
  • Proven ability to think and plan strategically while managing operational services

What We Offer:

  • Salary: £45,042 per annum
  • Contributory pension scheme with 4% to 10% matched contributions
  • Hybrid working arrangement
  • Free onsite car parking


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