Leasehold Services Director
2 days ago
We are seeking an experienced Leasehold Services Director to lead our housing management service in Kent, Sussex, and Surrey. As a key member of our team, you will be responsible for developing and implementing leasehold policy and procedures, ensuring compliance with relevant legislation, and providing exceptional customer service.
This role requires a strong understanding of leasehold property issues, including RTA, RTB, shared ownership, and private freeholders. You will work closely with other departments to ensure effective communication and collaboration.
Key responsibilities include:
- Leading the development and implementation of TCH's leasehold policy and procedures
- Maintaining up-to-date knowledge of best practice and relevant legislation
- Working with other departments to ensure effective communication and collaboration
Requirements:
- Experience of managing leasehold or shared ownership housing
- Demonstrable achievements in improving services for customers and motivating others to deliver excellent services
- Proven ability to think and plan strategically while managing operational services
What We Offer:
- Salary: £45,042 per annum
- Contributory pension scheme with 4% to 10% matched contributions
- Hybrid working arrangement
- Free onsite car parking
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