IT Infrastructure Technician
21 hours ago
Are you an experienced IT professional looking for a new challenge? Do you have a passion for delivering exceptional customer service? We are seeking a skilled IT Infrastructure Technician to join our team. As a key member of our support team, you will be responsible for providing second-line technical support for desktops, laptops, printers, mobile devices, and related technologies.
Job Description:
- Provide technical support via phone, email, or remote access
- Troubleshoot and resolve hardware/software issues
- Collaborate with other teams to resolve complex technical issues
- Stay up-to-date with industry trends and best practices
Requirements:
- 4+ years' experience in IT infrastructure or a related field
- Strong knowledge of Windows 10, Office 365, and related technologies
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary of £42,500 per annum
- Ongoing training and development opportunities
- A dynamic and supportive team environment
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