Team Performance Director

2 days ago


Ashford, Kent, United Kingdom Five Guys Full time

**Job Description**

We are seeking a highly skilled Team Performance Director to lead our restaurant teams and drive business success. This exciting opportunity involves developing and implementing strategies to improve sales, customer satisfaction, and employee engagement.

Main Responsibilities:

  • Develop and execute plans to enhance customer experience and increase sales revenue.
  • Lead and manage a high-performing team to deliver outstanding results.
  • Maintain accurate records of sales, customer feedback, and employee performance.
  • Collaborate with General Managers to achieve business objectives and maintain company standards.

Your Background

To excel in this role, you should have:

  • A strong understanding of restaurant operations and customer service principles.
  • Experience in leading and managing teams to achieve exceptional results.
  • Effective communication and interpersonal skills.
  • The ability to analyse data and make informed business decisions.

Benefits and Opportunities

  • Estimated salary: £50,000 - £65,000 per annum (dependent on location).
  • An achievable quarterly bonus scheme worth up to £6,000 per year.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package including life assurance and pension scheme.


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