Operations Team Lead

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Chase de Vere Full time
Senior Administrator - Operations Team Lead

The role of a Senior Administrator - Operations Team Lead at Chase de Vere is to oversee the day-to-day administration team, acting as the first point of contact for queries and managing workloads within the team. The successful candidate will have a good level of experience in an administration supervisory role within the financial services industry, ideally within an IFA.

Key Responsibilities:

  • Manage the day-to-day operations of the administration team, ensuring that tasks are completed efficiently and effectively.
  • Act as the first point of contact for queries from Administrators, Advisers, and clients, taking the appropriate action to ensure queries are dealt with in a timely and effective manner.
  • Work closely with the Regional Operations Manager to identify and implement changes to processes, procedures, and working practices within the team.

Requirements:

  • A good level of experience in an administration supervisory role within the financial services industry, ideally within an IFA.
  • Experience of leading or managing a team.
  • A good knowledge and understanding of a wide range of financial products, including employee benefits products.
  • Ability to build and develop effective working relationships at all levels.

Salary: £40,000 - £50,000 per annum, depending on experience. Benefits: 25 days holiday, plus bank holidays; a comprehensive induction and training programme; funded exams and paid study leave; a cycle to work scheme; two paid volunteering days each year; employee assistance programme with access to a 24/7 helpline; and more.


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