IT Operations and Support Lead

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Logic Engagements Ltd Full time
Job Title

IT Operations and Support Lead Required

About the Role

We are seeking a highly skilled IT Operations and Support Lead to work with our global client based in Bath. This is a hybrid role, requiring approximately one day per week of on-site work at our office.

The successful candidate will play a key part in the operational management of the Microsoft 365 suite, working within a managed pipeline. They will act as a bridge between IT and global business users, ensuring systems and processes align to business requirements and needs.

This role involves:

  • Managing the operational aspects of the Microsoft 365 suite.
  • Providing technical support and training to business users.
  • Collaborating with the M365 wider team to test and configure new feature sets to meet business requirements and QMS policies.
  • Producing high-quality documentation and user guides for the wider business.
Requirements

To be successful in this role, you will need to demonstrate:

  • Strong technical expertise in Microsoft 365.
  • An excellent working knowledge of M365, including Teams, SharePoint, and Power Automate.
  • Experience or knowledge of IT operations and support.
What We Offer

We are passionate about promoting diversity, inclusion, and equality. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. Our mission is for everyone to feel empowered to be their true authentic selves at work.

The estimated salary for this position is £80,000 - £100,000 per annum, depending on experience.



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