Senior Customer Service Representative

19 hours ago


Rugby, United Kingdom Opus People Solutions Ltd Full time
Job Description

We are seeking an experienced Senior Customer Service Representative to join our team at Opus People Solutions Ltd. This is a fantastic opportunity for someone who enjoys working in busy office environments and has excellent customer service skills.

The successful candidate will possess excellent communication skills, a calm and confident manner, and the ability to work effectively with vulnerable adults. You will be expected to maintain accurate records of all residents, calls, incidents, and equipment connected with the Control Centre.

This is a challenging role that requires attention to detail and the ability to handle multiple tasks simultaneously. If you have experience working in call centres or with vulnerable adults, this could be the perfect opportunity for you.



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