International Customer Service Representative

16 hours ago


Rugby, Warwickshire, United Kingdom French Selection UK Full time
Help Desk Agent - Spanish and Italian Speaker

FRENCH SELECTION (FS) is seeking a highly motivated and organized Help Desk Agent to join our team. As a Help Desk Agent, you will be responsible for providing top-notch customer service to our international clients.

Main Duties:

  • Respond to customer inquiries via phone, email, and chat.
  • Troubleshoot common technical issues.
  • Escalate complex issues to senior technicians.

Requirements:

  • Fluent in Spanish and Italian (written and spoken).
  • Excellent communication and problem-solving skills.
  • Previous experience in a help desk or customer service role.

Benefits:

  • A competitive salary up to £31,000 per annum based on experience.
  • Opportunities for career advancement and professional growth.

Please submit your application online through our website www.french-selection.co.uk.



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