Guest Experience Specialist

3 days ago


Leamington Spa, Warwickshire, United Kingdom Holiday Inn Leamington Spa Full time
Guest Experience Specialist

Our hotel is a place where memories are made and moments are cherished. As a Guest Experience Specialist, you'll play a vital role in ensuring every guest leaves feeling delighted.

We're seeking a detail-oriented individual with a passion for delivering exceptional experiences. Your responsibilities will include:

  • Anticipating and responding to guest needs with finesse.
  • Providing tailored recommendations to enhance their stay.
  • Maintaining a spotless environment throughout the hotel.

Your expertise in conflict resolution and problem-solving will help turn negative experiences into positive ones. You'll collaborate with our teams to create bespoke experiences for our guests.

You'll enjoy:

  • An attractive estimated salary of £19,000-£22,000 per annum.
  • Ongoing training and development opportunities.
  • Prioritised positions in our UK and international locations.
  • Recognition and rewards for outstanding performance.


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