Guest Experience Assistant
6 days ago
Are you a customer-focused and results-driven individual looking for a new challenge in the hospitality industry? We are currently recruiting for a Room Attendant to join our team at Mercure Walton Hall Hotel & Spa.
About the Role:
- We are seeking a highly skilled and experienced individual to provide exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
- You will be responsible for maintaining the cleanliness and presentation of our rooms, bathrooms, and public areas, adhering to our high standards.
- Excellent time management and organizational skills will be essential in ensuring our guests have a seamless experience.
About You:
- As a successful candidate, you will have excellent communication skills, a positive attitude, and a willingness to learn and adapt to our procedures.
- You will be able to work effectively as part of a team, providing support to your colleagues when needed, and be willing to take on additional responsibilities to ensure the success of the hotel.
- A passion for delivering exceptional customer experiences and a commitment to excellence will be key to your success in this role.
What We Offer:
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- The opportunity to work in a dynamic and supportive environment, with opportunities for career progression and professional development.
- A comprehensive training program to help you develop your skills and knowledge.
- A range of benefits, including meals provided while on shift, sales incentives, and discounted use of leisure facilities.
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