Customer Experience Ambassador

1 week ago


Leamington Spa, Warwickshire, United Kingdom Bistrot Pierre Full time

About Bistrot Pierre

At Bistrot Pierre, we pride ourselves on delivering authentic French cuisine in a warm and inviting atmosphere. Our team is passionate about providing exceptional customer experiences, and we're looking for like-minded individuals to join our ranks.

As a Waiting Team Member, you will play a crucial role in ensuring our customers receive outstanding service and have a memorable dining experience.

Estimated Salary: £8.90 - £9.50 per hour, depending on location and experience.

Job Description:

We seek a highly motivated and customer-focused individual to join our front-of-house team as a Waiting Team Member. Your primary responsibility will be to deliver exceptional customer service, manage tables, and maintain a high level of standards at all times.

Key Responsibilities:

  • Provide personalized service to all customers, ensuring their needs are met and exceeded.
  • Effectively manage table reservations and seating arrangements, minimizing wait times and ensuring a seamless experience.
  • Maintain a clean and organized workspace, adhering to Bistrot Pierre's high standards.

Benefits:

  • Enjoy a generous 50% discount on food at any of our Bistrots, perfect for socializing with friends and family.
  • A competitive hourly pay rate, plus a service charge, providing a stable income.
  • Access to the Wagestream platform, empowering you to manage your finances effectively and make informed decisions.
  • Discounted room rates at our hotels, ideal for a relaxing break or a quick escape.
  • Discounted selected dishes and wines at cost price, allowing you to indulge in your favorite treats.
  • We prioritize employee well-being, offering a comprehensive assistance programme and regular staff nights out.
  • Participate in our Future Leaders course, developing valuable skills and knowledge for career growth.
  • Length of service awards, celebrating your commitment and dedication to our team.

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