Customer Support Specialist

3 weeks ago


Basildon, Essex, United Kingdom Volunteer Centre Harlow Full time
Job Description:

We are seeking a compassionate and tech-savvy individual to join our team as a Customer Support Specialist. As a Telephone Wellbeing Volunteer, you will play a vital role in ensuring the wellbeing of patients returning home from hospital. The ideal candidate will have excellent communication skills and be comfortable using a computer to log responses directly into our patient management system.

The successful applicant will be provided with comprehensive training on safeguarding, lone working, confidentiality, health and safety, and their role in the Ticket Home Project. They will also receive ongoing support from our Ticket Home Coordinator and be covered by insurance. Expenses can be claimed for any related costs.

In this role, you will make post-discharge wellbeing telephone calls to check in with patients and ensure they have everything they need to safely be at home. This is an occasional volunteer opportunity that requires a telephone and internet connection. Calls will be made during weekdays during the daytime.

As a valued member of our team, you will enjoy the following benefits:

  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteers covered by insurance


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Job Title: Customer Support Specialist">In beBee Professionals, we are seeking a skilled Customer Support Specialist to join our team in the United Kingdom. This role involves providing excellent service and resolving queries in a timely manner.About the Role:We require an individual with previous experience in customer service to handle incoming calls,...


  • Basildon, Essex, United Kingdom Creative Support Full time

    Job Overview:Creative Support is a leading provider of supported living services for adults with autism, and we are currently seeking a Senior Support Worker Lead Specialist to join our team in Little Thurrock, Essex.This exciting opportunity offers the chance to work with a passionate and friendly staff group, delivering high-quality care and support to...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basildon, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...


  • Basildon, Essex, United Kingdom Premier Work Support Full time

    We are Premier Work Support, a leading supplier of scientific products in the UK. Our team is passionate about delivering exceptional customer service and building strong partnerships with our clients. As a Scientific Product Specialist, you will play a vital role in helping us achieve our goals.About the Role:You will be responsible for managing a portfolio...


  • Basildon, Essex, United Kingdom Premier Work Support Full time

    Premier Work Support seeks a highly skilled Regional Business Growth Specialist to join their team. This role offers a unique opportunity to work with a leading independent supplier of scientific products in the UK, renowned for its exceptional customer service and robust supplier partnerships.The Position: As a key sales professional, you will be...


  • Basildon, Essex, United Kingdom Essex County Council Full time

    Job Summary:Elevate your customer service skills with Essex County Council as a Customer Service Specialist. In this role, you will provide exceptional support to customers, respond to queries, and contribute to the overall success of our teams.Key Responsibilities:Deliver outstanding customer service via phone, email, and face-to-face interactionsResolve...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our company. Key responsibilities include:Providing timely and effective responses to customer inquiries.Working closely with other departments to resolve customer issues.Identifying...


  • Basildon, Essex, United Kingdom Reed Engineering Full time

    As a Technical Support Specialist at Reed Engineering, you will play a critical role in ensuring the smooth operation of our test equipment and meeting customer expectations.Key Responsibilities:Operate and troubleshoot test equipment to ensure it meets specified standards.Analyze circuit diagrams to identify faults and implement solutions.Maintain a safe...


  • Basildon, Essex, United Kingdom Brickability Group PLC Careers Full time

    Job Title: Sales Support SpecialistWe are looking for a skilled Sales Support Specialist to join our team at the Brickability Group PLC Careers. In this role, you will provide administrative support to our Area Sales Managers, handle sales inquiries, and process orders from start to finish.The successful candidate will have excellent communication skills, a...


  • Basildon, Essex, United Kingdom Mayfair Compliance Group Full time

    At Mayfair Compliance Group, we are seeking a highly skilled Customer Service Specialist to join our team. This role will provide an exciting opportunity for the right candidate to develop their customer service skills and work in a dynamic environment.Job SummaryThe successful candidate will be responsible for providing exceptional customer service via...


  • Basildon, Essex, United Kingdom Volunteer Centre Harlow Full time

    Event Support SpecialistAre you passionate about delivering exceptional customer service and making a real difference in the community? Do you enjoy working with people and want to be part of a dynamic team that promotes a positive image of Saffron Hall?">Key ResponsibilitiesProvide exceptional customer service to visitors, ensuring they have a warm and...


  • Basildon, Essex, United Kingdom This is an IT support group Full time

    Job Title: Senior Administrative Support SpecialistThis is an IT support group based in Basildon, providing high-level administrative support to the Head of Service for mental health support teams in Essex.Salary: £24,131 - £99,533 per annumThe role involves a mix of traditional personal assistant responsibilities alongside high-level project and office...


  • Basildon, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At BeBee Professionals, we are seeking an Operational Support Specialist to contribute to our vibrant team and help deliver excellent customer service.Responsibilities:Provide top-notch customer service and support.Participate in the operational workflow to ensure smooth execution.Collaborate with team members to achieve shared goals.Qualifications:A high...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    Job DescriptionWe are looking for a highly skilled Sales and Customer Service Specialist to work in our Basildon office. The successful candidate will be responsible for providing excellent customer service, handling sales calls, and upselling products. They will also be required to manage trade counter standards, purchase goods, and deliver sales activity...


  • Basildon, Essex, United Kingdom Georgetomlinsonprimary Full time

    Job Title: Housing Support SpecialistAbout Us: Georgetomlinsonprimary is a leading provider of housing support services, committed to empowering individuals to live independently.Salary: £30,000 - £35,000 per annum, depending on experienceJob Description:In this rewarding role, you will work closely with customers in independent accommodation, providing...


  • Basildon, Essex, United Kingdom CIH International Housing Group Full time

    Resident Support SpecialistAt Sanctuary Housing, we are committed to providing good quality, affordable homes in communities that residents can be proud of. We are seeking a skilled Resident Support Specialist to join our team in Basildon, England.The successful candidate will provide support to residents in maintaining their tenancies, addressing any...


  • Basildon, Essex, United Kingdom Premier Work Support Full time

    Are you looking for a challenging role in logistics? Premier Work Support invites applications from experienced professionals for a European Freight Specialist position. As a key team member, you will contribute to delivering top-notch customer service and advancing your skills in transportation management.Responsibilities:Engage with customers via phone...


  • Basildon, Essex, United Kingdom Adore Recruitment Full time

    About the RoleWe are seeking an experienced Accounting Support Specialist to join our team at Adore Recruitment. The successful candidate will be responsible for maintaining accurate financial records, processing transactions, and providing administrative support to the finance team.Key responsibilities include:Posting BACS/CHQ payments to Sage daily.Chasing...


  • Basildon, Essex, United Kingdom One to One Personnel Full time

    Job Title: Financial Support SpecialistLocation: Basildon, EssexWe are seeking a highly skilled Financial Support Specialist to join our team in Basildon.About the Role:The ideal candidate will have at least 1 year of experience in financial administration, with a strong background in bookkeeping and accounting principles.Key Responsibilities:Process and...


  • Basildon, Essex, United Kingdom Premier Work Support Full time

    Premier Work Support is seeking an experienced Inventory Management Specialist to join their team on a temporary basis, with the potential to become permanent. This position is office-based and requires strong organizational skills.The Role:Managing stock levels and ensuring timely deliveries from suppliers.Counting stock and maintaining accurate...