Senior Sales Advisor

2 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom Leaders Romans Group Full time

About the Role:

As a Senior Sales Advisor for our Shared Ownership team, you will be responsible for driving new sales and delivering exceptional customer service over the phone and face to face/remotely. You will work closely with the re-sales manager to grow the re-sales business and develop your own career path.

Key Responsibilities:

  • Ringing through new enquiries received into the department
  • Delivering buyers results of their affordability assessments
  • Booking and (for some stock) carrying out property viewings
  • Attending client virtual/physical meetings
  • Regular call outs to the active sales database
  • Obtaining and providing viewing feedback to clients
  • Completing monthly reports for Housing Providers when required
  • Delivering exceptional customer service over the phone/Teams and face to face
  • Working towards and achieving personal and department targets
  • Handling and agreeing offers and price reductions
  • Representing the company in a professional manner
  • Advising sellers on Shared Ownership processes and criteria
  • Building strong relationships with buyers, sellers, Housing Associations and Registered Providers.

Requirements:

  • Ability to work in a fast-paced environment under pressure and the ability to prioritise accordingly
  • Strong organisational and administrative skills
  • Strong people and communication skills
  • Enjoy working with the public over the phone and face to face
  • Results-oriented and driven to succeed
  • Aiming to become skilled at generating viewing and cross-selling opportunities and hitting targets
  • Computer literate
  • Team player

What We Offer:

  • Competitive base salary: £26,000 per annum
  • Quarterly and yearly awards including trips abroad
  • Salary sacrifice pension scheme
  • Generous holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year

About Us:

We are SOWN, a specialist in selling both new-build and re-sale shared ownership homes. Our mission is to make shared ownership accessible to everyone.



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