Senior Sales Advisor
2 days ago
About the Role:
As a Senior Sales Advisor for our Shared Ownership team, you will be responsible for driving new sales and delivering exceptional customer service over the phone and face to face/remotely. You will work closely with the re-sales manager to grow the re-sales business and develop your own career path.
Key Responsibilities:
- Ringing through new enquiries received into the department
- Delivering buyers results of their affordability assessments
- Booking and (for some stock) carrying out property viewings
- Attending client virtual/physical meetings
- Regular call outs to the active sales database
- Obtaining and providing viewing feedback to clients
- Completing monthly reports for Housing Providers when required
- Delivering exceptional customer service over the phone/Teams and face to face
- Working towards and achieving personal and department targets
- Handling and agreeing offers and price reductions
- Representing the company in a professional manner
- Advising sellers on Shared Ownership processes and criteria
- Building strong relationships with buyers, sellers, Housing Associations and Registered Providers.
Requirements:
- Ability to work in a fast-paced environment under pressure and the ability to prioritise accordingly
- Strong organisational and administrative skills
- Strong people and communication skills
- Enjoy working with the public over the phone and face to face
- Results-oriented and driven to succeed
- Aiming to become skilled at generating viewing and cross-selling opportunities and hitting targets
- Computer literate
- Team player
What We Offer:
- Competitive base salary: £26,000 per annum
- Quarterly and yearly awards including trips abroad
- Salary sacrifice pension scheme
- Generous holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year
About Us:
We are SOWN, a specialist in selling both new-build and re-sale shared ownership homes. Our mission is to make shared ownership accessible to everyone.
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