Administrative Support Specialist
3 weeks ago
This is an exciting opportunity to join the Professional Standards Medical Directorate in the South East as an Administrative Support Specialist. The successful candidate will play a key role in supporting all functions associated with the Responsible Officer Regulations, ensuring that annual appraisals for doctors are completed appropriately and in accordance with NHS England policies.
Key Responsibilities- Support the allocation of annual appraisals for circa 8500 GPs
- Support the 400 appraisers in terms of their allocations, consultancy agreements, and any related queries and associated admin
- Support the processing of appraiser payments for each appraisal (approx. 8500 per annum)
- Assist with the processing of appraisers' pension contribution payments and pension tier changes, etc.
- Respond to or escalate inbox queries from GPs, appraisers, Senior Appraisers, GMC, toolkit providers, other teams, and regions
- Wide range of administrative and computer skills
- Act as the first point of contact for a wide range of stakeholders
- Dealing with Medical Performer List issues, advising performers on Primary Care Support England (PCSE) processes
- Processing notifications from PCSE and GMC, advising and liaising with GPs on performer list changes and actions required
- Updating and maintaining the Revalidation Management System and/or spreadsheets relevant to the work area
- Developing and maintaining effective electronic systems to ensure that information is kept securely and is accessible to other members of the team
- Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner
- Providing all necessary support in organizing and planning events as directed
- Required to input, monitor, and check data produced and required for ongoing programs and projects
This role is part of a dynamic team within a virtual office environment. The successful candidate will work closely with managers and staff across the South East to deliver the GP appraisal service and revalidation agenda.
The NHS England board has set out the top-level purpose for the new organization to lead the NHS in England to deliver high-quality services for all. This purpose will inform the detailed design work, and we will achieve this purpose by:
- Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities
- Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values, and behaviors to deliver accessible, compassionate care
- Optimizing the use of digital technology, research, and innovation
- Delivering value for money
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. NHS England holds a Sponsor Licence, which means that we may be able to sponsor you providing the Home Office requirements are met.
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