Retail Store Leadership Role

1 month ago


Accrington, Lancashire, United Kingdom Matalan Full time
About the Role

We are seeking a talented Assistant Store Manager to join our team at Matalan.

As an Assistant Store Manager, you will be responsible for supporting the Store Manager in driving sales and profit targets, as well as delivering all agreed KPIs.

Key responsibilities include developing and leading a high-performing team, driving an inspiring visual merchandising proposition, and ensuring stock availability is maximised.

You will also be responsible for engaging the store team to deliver an excellent customer experience every day.

Key Responsibilities
  • Work alongside the store management team to drive performance, development, and succession planning
  • Drive a service culture within store through coaching the team and sharing best practices
  • Drive commercial opportunities through daily analysis of sales performance, recorded floor walks, and delegation of key actions to the store team
  • Take responsibility for all aspects of compliance and audit-related activities across the store
  • Complete regular performance reviews to identify development needs and encourage open and honest feedback
  • Ensure the visual merchandising guide is followed to deliver an inspirational shopping experience
About You

We are looking for a candidate with previous retail management experience, ideally within a volume retailer.

You should have a demonstrable track record of delivering high standards and KPIs, as well as proven high standards of customer engagement and service.

Strong leadership, listening, and communication skills are essential, as is good analytical ability and data interpretation skills.

We also require a proven ability to develop others and a commitment to delivering excellent customer service.

About Matalan

Matalan is a leading retail company that is ever-evolving and disrupting the industry.

We champion equality for all and make lasting connections that go beyond work.

We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness, and growth.


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