Fleet Operations Manager

4 weeks ago


Great Billington, United Kingdom Buchan and London Recruitment Full time

We are seeking a highly skilled Fleet Operations Manager to oversee the daily maintenance and upkeep of our extensive truck and trailer fleet. The ideal candidate will have a strong background in HGV mechanics and a proven track record of ensuring fleet efficiency and safety.

The successful candidate will be responsible for:

  1. Coordinating and documenting regular maintenance schedules using our fleet management platform.
  2. Responding to vehicle breakdowns and damage repair requests, and allocating engineers/service agents accordingly.
  3. Ensuring accurate and efficient record-keeping of fleet maintenance activities using our software.
  4. Liaising with workshops, mobile, and third-party engineers to organize fleet maintenance tasks.
  5. Providing excellent customer service and communicating effectively with customers regarding fleet maintenance or breakdowns.
  6. Controlling and approving repair costs, ensuring compliance with financial control limits.
  7. Providing regular reports to fleet and operational teams on performance parameters.
  8. Staying up-to-date with organizational policies and procedures, and software systems used to support processes.

Key Requirements:

  • Strong HGV mechanical background and engineering qualifications (NVQ, IRTEC, etc.).
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.

Reports Directly To: Operations Manager / Managing Director

Salary: up to £45k

Hours of work: Monday - Friday 08:00 - 17:30 with 1 in 4 Saturday morning rota from 08:00 - 12:00.

Holiday: 20 days holiday plus all bank holidays.

Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years).



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