Fleet Operations Manager
4 weeks ago
We are seeking a highly skilled Fleet Operations Manager to oversee the daily maintenance and upkeep of our extensive truck and trailer fleet. The ideal candidate will have a strong background in HGV mechanics and a proven track record of ensuring fleet efficiency and safety.
The successful candidate will be responsible for:
- Coordinating and documenting regular maintenance schedules using our fleet management platform.
- Responding to vehicle breakdowns and damage repair requests, and allocating engineers/service agents accordingly.
- Ensuring accurate and efficient record-keeping of fleet maintenance activities using our software.
- Liaising with workshops, mobile, and third-party engineers to organize fleet maintenance tasks.
- Providing excellent customer service and communicating effectively with customers regarding fleet maintenance or breakdowns.
- Controlling and approving repair costs, ensuring compliance with financial control limits.
- Providing regular reports to fleet and operational teams on performance parameters.
- Staying up-to-date with organizational policies and procedures, and software systems used to support processes.
Key Requirements:
- Strong HGV mechanical background and engineering qualifications (NVQ, IRTEC, etc.).
- Excellent communication and customer service skills.
- Ability to work effectively in a team environment.
- Strong organizational and time management skills.
Reports Directly To: Operations Manager / Managing Director
Salary: up to £45k
Hours of work: Monday - Friday 08:00 - 17:30 with 1 in 4 Saturday morning rota from 08:00 - 12:00.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years).
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