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Fleet Manager
2 months ago
To qualify for this role you MUST have a confident understanding of HGVs and trailers, and be from a HGV mechanical background.
Key Responsibilities
* Maintenance of Fleet and Equipment
* Ensure that planned maintenance is efficiently organised and documented using our fleet management platform
* Receive all vehicle and equipment breakdown and damage repair requests and take the appropriate action with our service agents, workshop or dedicated Mobile fleet support team
* Record all fleet maintenance activity accurately and efficiently using our fleet management software
* Ensure customers are advised of any issues regarding fleet maintenance or breakdowns.
* Liaise with all workshops, mobile and third-party engineers to organise fleet maintenance tasks.
* Receive all breakdown calls and allocate engineers/service agents accordingly.
* Ensure all fleet maintenance documentation is accurately entered into software programmes and databases for reporting and reference purposes.
* Answer telephone for fleet enquiries, responding to calls within remit of responsibility professionally and efficiently.
* In the event of vehicle breakdown organise recovery service and replacement vehicles.
* Maintain records for road tax and MOT schedules ensuring vehicles and trailers are compliant for road use.
* Control and approve repair costs, authorising vehicle warranty and maintenance repairs within financial control limits.
* Control costs without adversely affecting safety or customer service standards or the quality of the hire fleet
* Provide accurate reports to fleet and operational teams as requested to inform colleagues on agreed performance parameters.
* Quality and safety
* Be conversant and apply all organisational policies and procedures and the software systems used to access and support all processes.
* Report incidents which are documented in accordance with company policy.
* Reporting incidents that colleagues bring to your attention and vehicle off road reports
* Work as part of a team to ensure engagement and two way communication using all available methods, including electronic mail, team meetings and weekly operation meetings
* Must have a mechanical background and engineering qualifications (NVQ. IRTEC etc)
Reports Directly To: Operations Manager / Managing Director
Salary up to £45k
Hours of work: Monday - Friday 08:00 - 17:30 with 1 in 4 Saturday morning rota from 08:00 - 12:00.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years)