Tesco Colleague

3 weeks ago


Glasgow, Glasgow City, United Kingdom Tesco Full time
About the role

As a Tesco Colleague, you will play a vital role in serving our customers and communities. Your primary responsibilities will include providing exceptional customer service, working across the store in various departments, and maintaining a safe and efficient working environment.

Key Responsibilities:
  • Know your customers and serve them with passion and pride, delivering great natural service.
  • Be passionate and knowledgeable about the products and services within your store.
  • Work across the store in our service, picking and replenishment areas where required.
  • Put into practice the training you have received, ensuring the safe and effective operation of the store.
  • Make decisions that are right for customers, delivering routines in store that meet their needs.
  • Take part in seasonal, community, and charity events, creating a great inclusive atmosphere.
  • Be knowledgeable about your store's performance and understand your role in driving service and sales.
  • Handle products with care to maintain quality and ensure they reach customers in the best condition.
  • Be yourself, living our values, and making everyone feel welcome.
  • At times, you may be required to accept deliveries into the store.

What we're looking for:
  • A passion for delivering great service and serving customers with pride.
  • The ability to build rapport with customers and create a positive shopping experience.
  • The initiative to make decisions that are right for our customers.
  • Excellent communication and teamwork skills.
  • Ability to build relationships with colleagues and create a team spirit.
  • Reliability, punctuality, and a commitment to being a brand ambassador.

What's in it for you:
  • Excellent holiday entitlement, starting at 20 days plus a personal day, rising to 22 days after 12 months.
  • The opportunity to request flexible working from day one.
  • 10% off and 15% at payday weekends with your Colleague Clubcard.
  • Access to free wellbeing services and a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit your needs, choose what you use, from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks, providing a space for colleagues to come together from a range of backgrounds.

About us:
Tesco is committed to serving our customers, communities, and the planet a little better every day. We're a place where Everyone's Welcome, and we welcome chats about flexible working. We're proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.
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