Tesco Colleague

3 weeks ago


Glasgow, Glasgow City, United Kingdom Tesco Full time
About the role

We are seeking a dedicated and enthusiastic individual to join our Tesco team as a Customer Service Assistant.

As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and safe shopping environment, and working collaboratively with colleagues to achieve sales and service targets.

Key Responsibilities
  • Providing excellent customer service, responding to customer queries, and resolving issues in a professional and courteous manner.
  • Maintaining a clean and safe shopping environment, including restocking shelves, cleaning the store, and adhering to health and safety procedures.
  • Working collaboratively with colleagues to achieve sales and service targets, including promoting products, handling customer transactions, and supporting colleagues during peak periods.
  • Maintaining accurate records, including customer complaints, stock levels, and sales data.
  • Participating in visual merchandising, including creating visually appealing displays and presentations.
  • Developing strong relationships with colleagues, customers, and suppliers to drive sales, improve customer satisfaction, and promote the Tesco brand.

Requirements
  • A passion for delivering exceptional customer service, with a friendly and approachable demeanor.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and suppliers.
  • Able to work flexibly, including evenings, weekends, and bank holidays, as required.
  • Able to lift and move stock, as required.
  • Basic numeracy and literacy skills, with the ability to accurately record and manage data.

What we offer
  • A competitive hourly rate, with opportunities for overtime and bonuses.
  • A comprehensive training program, including on-the-job training and development opportunities.
  • A supportive and inclusive work environment, with opportunities to develop new skills and take on new challenges.
  • A range of employee benefits, including discounts, savings, and reward schemes.
  • Opportunities for career progression, including promotions to senior roles and leadership positions.

About us

Tesco is a leading retailer, committed to serving our customers, communities, and planet. We are proud to offer a diverse and inclusive work environment, where everyone is valued and respected. We are committed to developing our colleagues, providing them with the skills and training they need to succeed in their roles and achieve their career goals.
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