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Client Care Specialist

1 month ago


Swindon, Swindon, United Kingdom Vets for Pets Full time

Are you passionate about delivering exceptional service and building strong relationships with clients and their pets?

Join our team as a Client Care Advisor

About the Role:

  • Provide exceptional service to our clients and their pets, ensuring a seamless experience from arrival to departure.
  • Build strong relationships with clients, their pets, and the practice team, fostering a welcoming and friendly atmosphere.
  • Deliver outstanding client service, ensuring absolute satisfaction and a positive experience.
  • Manage payments, bookings, and day-to-day routines with confidence, utilizing our online booking system.
  • Coordinate the smooth running of the practice, ensuring a high level of service and efficiency.

What We Offer:

  • 20% discount at the Vet Group, Pets at Home, and the Groom Room.
  • Access to discounts and cashbacks.
  • In-house career development opportunities.
  • Pension and holiday allowance.

Location: NG24 1GA

We value diversity and inclusivity, and we encourage our people to be themselves. If you think you can make a unique contribution through your values and behaviours, we want to hear from you.