Client Care Specialist

1 month ago


Swindon, Swindon, United Kingdom Vets for Pets Full time
Job Title: Client Care Advisor

We are seeking a friendly and welcoming Client Care Advisor to join our team at our Newark Practice. As a key member of our team, you will provide exceptional service to our clients and their pets, ensuring a positive experience for all.

Key Responsibilities:
  • Provide exceptional client service, ensuring client satisfaction and loyalty.
  • Build strong relationships with clients, their pets, and the practice team.
  • Manage client interactions, including greeting, support, guidance, and expertise.
  • Coordinate the smooth running of day-to-day routines using our online booking system.
  • Work collaboratively with the practice team to ensure seamless client care.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic computer literacy and ability to learn new systems.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A supportive and collaborative work environment.
  • Discounts on pet care services and products.
Location:

NG24 1GA

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional client care and have a love for animals, we encourage you to apply.



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