Client Care Specialist
1 month ago
We are seeking a friendly and welcoming Client Care Advisor to join our team at our Newark Practice. As a key member of our team, you will provide exceptional service to our clients and their pets, ensuring a positive experience for all.
Key Responsibilities:- Provide exceptional client service, ensuring client satisfaction and loyalty.
- Build strong relationships with clients, their pets, and the practice team.
- Manage client interactions, including greeting, support, guidance, and expertise.
- Coordinate the smooth running of day-to-day routines using our online booking system.
- Work collaboratively with the practice team to ensure seamless client care.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive information.
- Basic computer literacy and ability to learn new systems.
- Competitive salary and benefits package.
- Opportunities for career development and growth.
- A supportive and collaborative work environment.
- Discounts on pet care services and products.
NG24 1GA
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional client care and have a love for animals, we encourage you to apply.
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