Hospitality Service Assistant

4 days ago

Coventry, Coventry, United Kingdom Valor Hospitality Europe Full time

At Valor Hospitality Europe, we are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Assistant.



Key Responsibilities:

  • Assist in the preparation and serving of food and beverages to guests in a prompt and efficient manner.
  • Maintain the cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
  • Provide exceptional customer service by addressing guest inquiries and resolving complaints promptly and professionally.
  • Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
  • Assist in the coordination and execution of events and special functions.
  • Ensure all areas are well-stocked and presented impeccably at all times.


Desired Skills and Experience:

  • Previous experience in a similar role within the hospitality industry is preferred but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Strong attention to detail and a commitment to delivering high standards.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.


Benefits:

  • Valor team member rates at our UK hotels, with rooms from just 30 B&B.
  • Discounted stays for friends and family.
  • 50% discount when dining in our restaurants and bars.
  • Free meals while on duty, keeping you well-fuelled.
  • Access to high-street discounts on a range of shops, experiences and more.
  • Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
  • Generous refer-a-friend bonuses, starting at 250.


Caring for Your Health and Wellbeing:

  • A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats.
  • Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family.
  • Healthcare Cash Plan options, from just 5 per month.


Supporting Your Career Growth:

  • Fully funded apprenticeship programmes.
  • Internal development programmes, designed to support you as you grow within your role.
  • Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.


Valor Hospitality Europe is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.



We currently operate 34 hotels across leading brands, and we continue to have ambitious development and growth plans.

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