Senior Client Relationship Manager
1 week ago
**About the Role:**
We are seeking a highly skilled Senior Key Account Manager to lead and develop a well-known market leading account in Warwick. As a Senior Key Account Manager, you will be responsible for managing and nurturing relationships with key stakeholders, ensuring their needs are met and exceeded.
The ideal candidate will have a proven track record of successfully managing key accounts, experience of managing and developing large retail accounts, and strong interpersonal skills for building trust-based relationships. You will work closely with internal teams, including sales, marketing, finance and production, to ensure alignment and support for key account initiatives.
Responsibilities:
- Develop and implement strategic account plans to maximise growth opportunities within existing key accounts.
- Build and maintain strong, collaborative relationships with key stakeholders within each key account.
- Understand the unique needs and challenges of each account and tailor solutions to meet their specific requirements.
- Act as a trusted advisor for the Photo category, providing insights and recommendations to help achieve our agreed business objectives.
- Collaborate closely with internal teams to ensure alignment and support for key account initiatives.
- Monitor individual key account performance versus plan and identify areas for improvement or expansion.
- Stay informed about industry trends, market developments and competitor activities to identify new opportunities and potential threats.
- Prepare regular reports and updates for the Sales Director and the Management Team on account performance and strategic initiatives.
- Management of two Key Account Managers and the Sales Support Coordinator.
Requirements:
- Proven track record of successfully managing key accounts.
- Experience of managing and developing large retail accounts.
- Strong interpersonal skills for building trust-based relationships.
- Excellent verbal and written communication skills.
- Tenacious, self-motivated and driven for sales success.
- Positive attitude and initiative to exploit opportunities.
- Strategic and analytical thinking skills.
- Problem-solving skills with keen attention to detail.
- Proven negotiation skills.
- IT proficiency with Microsoft Office.
Salary: £62,500 - £67,500 per annum, depending on experience.
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