Assistant Store Manager

4 weeks ago

Oxford, Oxfordshire, United Kingdom Charles Tyrwhitt Full time
About the Role

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at Charles Tyrwhitt. As a key member of our store leadership structure, you will play a crucial role in driving sales growth, maximising KPIs, and delivering exceptional customer service.

Key Responsibilities
  • Lead and motivate the sales team to achieve sales targets and exceed KPIs
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Manage customer appointments, including corporate clients and wedding parties
  • Build lasting relationships with customers and provide exceptional customer service
  • Support the Store Manager in reporting and analysing data, operational and stock responsibilities, and staff recruitment and retention
Requirements
  • Previous retail management experience
  • Proven ability to lead, inspire, and motivate others to achieve high standards
  • Coaching and leadership skills
  • Highly commercial with strong analytical skills
  • Stock management and loss prevention experience
  • Knowledge of Microsoft Office and understanding of systems
  • Strong relationship building skills and stakeholder/customer management
What We Offer
  • Competitive salary and quarterly bonus scheme
  • Uniform and uniform allowance
  • Entrepreneurial environment with opportunities for growth and development
  • Access to Staff Discount and relocation packages
  • Fun and social work environment with regular team-building events
  • Opportunities for professional development through the Tyrwhitt Academy

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