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Customer Marketing Lead

2 months ago

Darlington, Darlington, United Kingdom HC One Full time
About the Role

We are seeking a highly skilled and experienced Customer Marketing Lead to join our team at HC-One. As a key member of our marketing team, you will play a vital role in developing and implementing marketing strategies that drive customer engagement and loyalty.

Key Responsibilities
  • Develop and execute marketing campaigns to promote our care services and enhance customer experience
  • Collaborate with cross-functional teams to ensure alignment and consistency in marketing messaging and communications
  • Conduct market research and analysis to identify trends and opportunities for growth
  • Manage and maintain customer relationships through effective communication and engagement
  • Develop and implement customer feedback and insight programs to inform marketing strategies
  • Work closely with the sales team to develop and execute sales enablement strategies
  • Stay up-to-date with industry trends and best practices in marketing and customer experience
Requirements
  • Minimum 3 years of experience in marketing and customer experience
  • Proven track record of developing and executing successful marketing campaigns
  • Strong understanding of customer behavior and market trends
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams
  • Strong analytical and problem-solving skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to cutting-edge marketing tools and technologies