Experienced Dealer/Croupier

7 days ago

Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time
About the Role

We are seeking an experienced Croupier to join our team at Grosvenor Casino. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless gaming experience for our patrons.

Key Responsibilities
  • Acknowledge and welcome customers, providing a warm and inviting atmosphere
  • Assist customers in gaming, ensuring a smooth and enjoyable experience
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Collaborate with the wider casino team to achieve our goals
  • Understand the games, payouts, and high-value members
  • Connect with first-time customers, explaining how the games are run
  • Follow guidance from the CADS, gaming supervisor, and/or Pit boss to meet table demand and deliver fantastic service
  • Participate in the daily safe count ritual
What We Offer
  • Flexible hours - both full and part-time
  • Full training for many roles
  • Competitive pay, tips, incentives, and paid breaks
  • Industry-leading Employee Rewards platform
  • 50% discount across food and soft drinks to enjoy with up to three friends
  • Dedicated Career Pathway to support you in learning new skills
  • Opportunity to complete a funded Apprenticeship
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme and access to in-venue Mental Health First Aiders
  • Uniform provided
  • Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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