IT Support Specialist

5 days ago


Carlisle, Cumbria, United Kingdom Des Scanlan IT Recruitment Ltd Full time
Company Overview

Des Scanlan IT Recruitment Ltd is a well-established and respected MSP with a strong presence in Cumbria and the North. Our client has a vacancy for a 2nd Line Remote Support Engineer to join their team.

Salary

The successful applicant can expect a competitive salary of £32,500 per year, based upon experience.

Job Description

This role involves delivering professional remote IT support to customers and assisting with routine backup monitoring. The ideal candidate will be based at the Carlisle office and work full-time Monday to Friday from 08:30 to 17:00 hours.

Required Skills and Qualifications
  • Strong diagnostic and technical skills
  • Good knowledge of Microsoft Windows Server including AD, DHCP, DNS & Group Policy Management
  • Microsoft Windows Desktop including Windows 10 & Windows 11
  • Active Directory & Azure Active Directory
  • Office 365 Administration including Exchange, Teams & Sharepoint
  • Networking (Switches/Firewalls/Routers/WIFI)
  • Microsoft Office Applications
  • Virtualisation with Microsoft Hyper-V
  • MDM
  • Mobile Device Management
  • Data Backup & Recovery Methods

In addition to technical skills, the successful applicant will require excellent soft skills, organisation, and the ability to work effectively in a team environment.

Benefits
  • Ongoing training
  • Competitive salary
  • Enrolment into the Company pension scheme with employer contributions
  • 25 days holiday per annum plus Bank holidays
  • A company laptop and uniform


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