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IT Support Specialist

4 weeks ago


Carlisle, Cumbria, United Kingdom David Allen Full time
Job Overview

David Allen IT Solutions is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, both remotely and on-site. This includes troubleshooting and resolving IT issues, maintaining IT systems, and ensuring maximum uptime for our clients' IT systems.

Key Responsibilities
  • Provide technical support to clients via phone, email, and remote access.
  • Maintain and troubleshoot IT systems, including hardware and software.
  • Ensure maximum uptime for clients' IT systems.
  • Communicate effectively with clients and internal teams to resolve issues.
  • Stay up-to-date with the latest IT technologies and best practices.

Requirements
  • Strong technical skills and knowledge of IT systems.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work varied shifts, including evenings and weekends.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you