Jumeirah Carlton Tower Front Line Representative

3 weeks ago


London, Greater London, United Kingdom Jumeirah Carlton Tower Full time
Guest Services Associate

Jumeirah Carlton Tower invites applications for a skilled Guest Services Associate to join our dedicated team. In this role, you will play a vital part in creating unforgettable experiences for our guests by delivering exceptional front desk services and supporting our colleagues.

About the Role:
  • As a Guest Services Associate, you will be responsible for welcoming guests, managing room assignments, and maintaining accurate records.
  • You will also provide assistance with guest queries, resolve issues efficiently, and contribute to a positive and inclusive work environment.
Main Responsibilities:
  1. Deliver warm and courteous greetings to all guests.
  2. Efficiently process check-ins and check-outs, ensuring accuracy and attention to detail.
  3. Respond to guest inquiries and resolve any concerns in a professional manner.
Qualifications and Skills:
  • Experience in a similar role or within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively as part of a dynamic team.
Estimated Annual Salary: £24,000 - £29,000

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