Meeting and Events Coordinator
6 hours ago
Location: Mercure Haydock Park Hotel
Job Type: Full-time
Salary: £12.24 per hour
About the Role:
We are seeking a highly organized and customer-focused Meeting and Events Supervisor to join our team at Mercure Haydock Park Hotel. As a key member of our sales and events team, you will be responsible for ensuring seamless execution of events and meetings, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
- Coordinate and execute events and meetings, ensuring timely and efficient delivery of services.
- Provide administrative support to the Meeting and Events Sales Manager, including diary management and data entry.
- Conduct site visits and consultations with potential clients, showcasing the hotel's features and amenities.
- Maintain accurate records and databases, ensuring up-to-date information on market segments and client preferences.
- Assist with the coordination of corporate hospitality events, including logistics and communication with clients.
- Conduct market research and telesales campaigns to drive sales growth and increase revenue.
- Compile sales packs and ensure adequate supplies of promotional materials and stationery.
- Meet sales targets set by management and head office, understanding the business strategy and contributing to activity plans.
- Deliver exceptional customer experiences, tailoring events to meet individual client needs and preferences.
- Utilize hotel space to maximize revenue, preparing and presenting proposals, contracts, and pricing packages to clients.
Requirements:
- Strong organizational and time management skills, with ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with ability to build strong relationships with clients and colleagues.
- Proficiency in Opera PMS and Sales and Catering system, with ability to learn and adapt to new systems.
- Ability to work independently and as part of a team, with flexibility to work varied shifts, including mornings, afternoons, evenings, and weekends.
- Strong knowledge of hospitality industry, with understanding of customer needs and preferences.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development within the hotel group.
- Collaborative and supportive work environment.
- Professional development and training opportunities.
How to Apply:
If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application, including your resume and a cover letter, to [insert contact information].
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