Customer Experience Leader

2 weeks ago


Yeovil, Somerset, United Kingdom Alecto Recruitment Full time

We are seeking a highly motivated Customer Experience Leader to join our Aftersales department at a well-established Main Dealer in Yeovil. As a key member of the leadership team, you will play a crucial role in shaping the future of our business.

Main Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Lead and motivate the Aftersales team to deliver exceptional service and meet business objectives.

The ideal candidate will have a strong background in Aftersales management, with experience in leading teams and driving growth and profitability. They will possess sound commercial acumen and the ability to manage budgets and profitability.

This is an excellent opportunity to elevate your career in Aftersales management, working Monday to Friday with no weekend work and enjoying a competitive OTE of £50,000+.



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