Client Support Specialist

3 weeks ago


Crumlin, United Kingdom Randox Health Full time
About the Role

We are seeking a highly motivated and customer-focused Client Support Specialist to join our team at Randox Health. As a key member of our support team, you will play a vital role in promoting our services and enhancing client relationships.

Key Responsibilities
  • Provide exceptional customer service by responding to customer enquiries promptly and effectively.
  • Troubleshoot customer issues related to orders, account status, and relevant concerns.
  • Deliver sales support by providing information about new and existing products.
  • Process payments and analyse customer queries and trends.
  • Perform assigned administrative duties and collaborate with other team members and internal departments.
Requirements
  • Excellent verbal and written communication skills.
  • Currently hold the right to work in the UK.
  • Excellent customer service skills.
About Randox Health

Randox Health is a leading provider of clinical diagnostics and innovative diagnostic solutions. We are dedicated to improving health worldwide with our disruptive technology and personalized approach to healthcare.

As a Client Support Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and promoting our services.



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