Automotive Centre Manager
1 month ago
We're seeking an exceptional Automotive Centre Manager to lead our team in delivering a first-class customer experience and a great working environment. As a key member of our management team, you'll be responsible for leading a team of skilled technicians and customer services advisors to deliver a seamless service.
- Experience of exceeding customer metrics targets through effective management
- Experience of delivering coaching/training in the moment to colleagues
- Management experience, including managing capability and performance
- Experience of developing colleagues through delivery of technical training
- Experience of meeting compliance standards across Health and Safety and quality
- Excellent communication skills, verbally and in writing
- Experience of labour force scheduling, with proven time management skills
- IT proficient, with experience of using Microsoft packages, including Word, Excel and ideally PowerPoint, with the aptitude to learn in-house systems
- A current full valid driving licence
As a valued member of our team, you'll enjoy a range of benefits, including:
- 25% off most of our products in Halfords Retail stores and online
- Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- At least 25% colleague discount at Tredz
- Life assurance
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle2Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
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