Auditor of Hearing Solutions

1 month ago


Bournemouth, Bournemouth, United Kingdom Boots Hearingcare Limited Full time

Company Overview

Boots Hearingcare Limited is a leading provider of comprehensive hearing care services, specializing in tailored solutions for individuals seeking enhanced hearing experiences.

Salary

We offer a competitive annual salary of £25,000 - £30,000, with opportunities for bonuses and benefits packages.

Job Description

About the Role: As an Auditor of Hearing Solutions, you will play a key part in our team's mission to provide exceptional hearing care. Your primary responsibilities will include advising customers on ear health and hearing maintenance, performing routine hearing screening tests, and scheduling assessments for our audiologists.

Key Responsibilities:

  • Provide detailed information about our hearing services to customers
  • Offer personalized advice on ear health and hearing maintenance
  • Perform routine hearing screening tests and schedule assessments for our audiologists
  • Assist customers with hearing aid maintenance and care
  • Promote and sell consumables and ear care products
  • Train in specialized hearing care services, including wax removal through micro-suction
  • Support the audiologist with other hearing-related health checks as needed
  • Help achieve store KPIs by keeping diaries busy with appropriate appointments

Required Skills and Qualifications:

  • Confidence in approaching and engaging customers
  • Interest in store targets and a team player attitude
  • Ability to attend training at our Boots Hearingcare Academy
  • Self-reliance and accountability for personal learning and performance
  • Desire to become knowledgeable about hearing health and care pathways
  • Experience in a retail or healthcare environment is advantageous
  • Competence in using basic technology devices, such as iPads and computers

Benefits:

  • Exclusive discounts on a wide range of products at Boots stores (Boots Discount Card)
  • Free hearing aids if required (as an employee)
  • Free flu vaccine and discounted flu vaccines for family members
  • Comprehensive pension scheme
  • Flexible benefit box to tailor benefits to individual needs
  • Life assurance cover
  • Long service awards
  • Generous annual leave package (starting at 25 days, increasing with length of service to a maximum of 30 days, plus bank holidays)
  • Telus: confidential support network offering help and advice on matters both in and outside of work

About Us:

At Boots Hearingcare Limited, we unite, nurture talent, and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates, regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status.



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