Customer Care Technician

1 week ago


Bournemouth, Bournemouth, United Kingdom Medstrom Full time

We're excited to introduce a new role within our team: the Customer Care Technician. This position plays a vital part in ensuring our customers receive the best possible service. If you're passionate about delivering excellent care and support, we want to hear from you.

The estimated salary for this role is around £28,000 - £35,000 per annum, based on your skills and experience. Your contributions will directly impact the satisfaction of our customers, making this an incredibly rewarding opportunity.

Our Company Overview:

Medstrom has revolutionized the industry by offering tailored solutions to our clients. By prioritizing employee and customer satisfaction, we've established a reputation for excellence.

Job Description:

We're looking for a highly skilled individual to fill the role of Customer Care Technician. In this position, you'll be responsible for:

  1. Delivering exceptional customer experiences through proactive communication and problem-solving
  2. Fostering strong relationships with colleagues to guarantee efficient service delivery
  3. Utilizing accurate record-keeping to track performance metrics and identify areas for improvement


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