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Service Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Service Assistant at Hardwick Hall. As a key member of our seasonal team, you will play a vital role in delivering exceptional visitor experiences and creating a magical atmosphere during the festive period.
Key Responsibilities- Provide a warm and friendly welcome to visitors, ensuring a seamless and enjoyable experience.
- Deliver exceptional customer service, responding to visitor queries and resolving any issues promptly.
- Work collaboratively with the team to maintain the presentation of displays and equipment, ensuring a high-quality visitor experience.
- Contribute to fundraising conversations and share the charitable mission of the National Trust.
- Support the team in delivering a range of tasks, including meeting and greeting visitors, answering questions, and ensuring the smooth operation of the 'Wintertide' experience.
- A competitive hourly rate of £11.50.
- A flexible hour contract with an average of 2-3 shifts per week.
- The opportunity to work in a unique and historic environment, surrounded by beautiful parkland and formal gardens.
- A chance to develop new skills and experience, with opportunities for career progression.
- A range of benefits, including a substantial pension scheme, free entry to National Trust places, and a rental deposit loan scheme.
- A positive attitude and a passion for delivering exceptional customer service.
- The ability to work collaboratively as part of a team, while also working independently when needed.
- Excellent communication and interpersonal skills.
- A willingness to learn new skills and adapt to changing situations.
Please submit your application through our online assessment, which will provide us with a better understanding of your strengths and experience.
