Direct Payment Support Officer

24 hours ago


London, Greater London, United Kingdom London Borough of Barking and Dagenham Full time

We are looking for a skilled Direct Payment Support Officer to join our team in Barking & Dagenham. In this role, you will be responsible for supporting adults with care and support needs to make informed decisions about their direct payments.

**Job Summary:**

  • Support service users to understand their direct payment options and make informed decisions.
  • Work closely with the Direct Payment Support Service, Commissioning Service, and Direct Payment Team to deliver high-quality services.
  • Liaise with internal/external organisations to ensure effective delivery of outcomes.

**Responsibilities:**

  • Respond to urgent enquiries related to direct payments.
  • Ensure correct direct payment process is followed for new recipients.
  • Resolve areas of concern related to direct payments.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a diverse community.
  • Knowledge of The Care Act 2014, Mental Capacity Act 2005, and Safeguarding Process.

**Salary:** £32,000 - £38,000 per annum (dependent on experience).

**Benefits:**

  • A great place to work with a diverse and stable workforce.
  • A strong, supportive management team.

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