Direct Payment Support Officer
24 hours ago
We are looking for a skilled Direct Payment Support Officer to join our team in Barking & Dagenham. In this role, you will be responsible for supporting adults with care and support needs to make informed decisions about their direct payments.
**Job Summary:**
- Support service users to understand their direct payment options and make informed decisions.
- Work closely with the Direct Payment Support Service, Commissioning Service, and Direct Payment Team to deliver high-quality services.
- Liaise with internal/external organisations to ensure effective delivery of outcomes.
**Responsibilities:**
- Respond to urgent enquiries related to direct payments.
- Ensure correct direct payment process is followed for new recipients.
- Resolve areas of concern related to direct payments.
**Requirements:**
- Excellent communication and interpersonal skills.
- Ability to work effectively in a diverse community.
- Knowledge of The Care Act 2014, Mental Capacity Act 2005, and Safeguarding Process.
**Salary:** £32,000 - £38,000 per annum (dependent on experience).
**Benefits:**
- A great place to work with a diverse and stable workforce.
- A strong, supportive management team.
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