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Store Manager

2 months ago


South Shields, South Tyneside, United Kingdom Card Factory Full time
Job Overview

We are seeking a highly motivated and experienced Store Manager to join our team at Card Factory. As a Store Manager, you will be responsible for driving the success of our stores by delivering commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities
  1. Lead and manage a team of colleagues to deliver exceptional customer service and drive sales growth.
  2. Develop and implement strategies to improve store performance, including merchandising, stock management, and visual merchandising.
  3. Coach and train colleagues to enhance their skills and knowledge, and provide regular feedback to support their development.
  4. Recruit, select, and develop a high-performing team of Assistant Managers, Team Leaders, and Sales Assistants.
  5. Make informed commercial decisions to optimize stock availability and merchandising.
  6. Build strong relationships with key stakeholders to gain a deeper understanding of the business and identify opportunities for growth.
  7. Provide regular feedback to the store team, District, and Regional Managers on store performance and business opportunities.
Candidate Requirements
  • You will be passionate about delivering exceptional customer service and driving sales growth.
  • Have previous experience as a store manager in a retail environment, with a proven track record of success.
  • Be an effective leader and communicator, with the ability to motivate and develop a team of colleagues.
  • Be prepared to work towards KPIs in a fast-paced environment.