Office Coordinator

2 days ago


Peterborough, Peterborough, United Kingdom Staffline Full time
Job Opportunity: Office-Based Account Coordinator

We are seeking a highly organized and detail-oriented Office-Based Account Coordinator to join our team at Staffline in Peterborough. As an Office-Based Account Coordinator, you will play a crucial role in supporting our onsite teams and clients by handling high volumes of calls, responding to job applications, and providing exceptional customer service.

Key Responsibilities:
  • Handle inbound and outbound calls to provide a positive customer experience
  • Respond to job applications and allocate workers to shifts/bookings/planning
  • Process payroll and update records using Word and Excel
  • Track and update KPIs, monitor and respond to "Have Your Say" ticketing, and check RTW reports
  • Conduct welfare meetings and respond to compliance emails
  • Support ad hoc duties as required

Requirements: Flexibility, mobility, and the ability to work between sites and offices. A high level of organization and attention to detail is essential for this role.

What We Offer: A competitive hourly rate of £12.00, a full-time role with a 5-day shift pattern, and the opportunity to work in a fast-paced and dynamic environment.

Why Choose Staffline? We offer a supportive and collaborative team environment, opportunities for professional growth and development, and a chance to make a real difference in the lives of our clients and workers.


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