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Enterprise Solutions Engineer

2 months ago

Chertsey, Surrey, United Kingdom F5 Full time
About F5

F5 is a leading provider of application services and solutions that enable organizations to create, secure, and run applications in a rapidly evolving digital world.

Job Summary

We are seeking a highly skilled Enterprise Solutions Engineer to join our team. As a key member of our organization, you will be responsible for providing critical guidance and support to our customers as they migrate to modular and containerized environments.

Key Responsibilities

  • Provide expert guidance to customers on the benefits of our Application Services across multiple cloud environments.

  • Lead multiple technology challenges, prioritizing by customer and business needs.

  • Develop and maintain in-depth knowledge of our products and technologies to provide exceptional customer support.

  • Collaborate with Product Management and Product Development on new leading-edge products and technologies.

  • Focus on delivering exceptional customer satisfaction and a complete customer experience.

  • Lead the resolution of complex technical issues with minimal direction.

  • Stay up-to-date with the latest technologies and trends in the industry.

  • Work closely with a small, experienced global team to achieve shared goals.

  • Develop and maintain strong interpersonal and communication skills.

  • Articulate complex technical topics to customers, peers, and non-technical personnel.

  • Defuse complicated technical and political situations with enterprise customers.

  • Be an analytical thinker with attention to detail.

  • Communicate effectively with management on special projects.

Requirements

  • Hold a Bachelor's degree in Computer Science or a related field.

  • Provide at least 8 years of relevant work experience.

  • Knowledge of load balancers, web servers, caching, and web-enabled applications and their associated protocols.

  • Experience with container platforms, proxy servers, and troubleshooting REST APIs.

  • Strong working experience with scripting and automation tools.

  • Cloud platforms and infrastructure experience.

  • Shell environments and system tools experience.

  • Ability to read, write, and speak English fluently.

Preferred Qualifications

  • KCS Practices certification.

Work Environment

Duties are performed in a normal office environment while sitting at a desk or computer table. Duties may require being on-call periodically and working outside normal working hours. Duties may require the ability to travel via automobile or airplane, up to 10% of time.